Who We Are
At Shine Bright Mental Health Support, we understand that mental health can affect people of all ages and backgrounds. That’s why we offer a wide range of supportive services designed to make a real difference in the lives of those facing mental health challenges. Servicing Maryborough, Hervey Bay and Fraser Coast Surrounds.
Our team is dedicated to providing compassionate and professional care, with the ultimate goal of empowering you to live a happy, safe, and fulfilling life. We believe in creating a safe and inclusive environment where everyone feels respected and heard.
Our Promise
Our team is dedicated to providing compassionate and professional care, with the ultimate goal of empowering you to live a happy, safe, and fulfilling life. We believe in creating a safe and inclusive environment where everyone feels respected and heard.
Here’s what sets us apart:
We focus on you: We prioritize your needs and goals, working collaboratively to create a personalized plan that promotes independence, recovery, and resilience.
We offer a variety of services: From assessments and care planning to therapy and support groups, we have the resources to address a wide range of mental health conditions.
We’re experienced: Our qualified staff is equipped to handle complex situations and a variety of diagnoses.
We believe in collaboration:We work closely with you, your family, and other healthcare providers to ensure a comprehensive approach to your well-being.
We understand that mental health challenges can be difficult to navigate. But you don’t have to go through this alone. Shine Bright is here to support you on your journey towards a brighter tomorrow.
Conditions we support include, but are not limited to:
- Anxiety
- Depression
- Bipolar Disorder
- Schizophrenia
- Post-Traumatic Stress
- Disorder
- Borderline Personality
- Disorder
- Chronic Suicidal
- Thoughts
- Self-Harm
Contact us today to learn more about how we can help you shine bright.
Why Choose Shine Bright?
Experienced Professionals
Our team comprises Credentialed Mental Health Nurses, Registered Nurses, and Specialist Support Coordinators with extensive experience in psychosocial disability support.
Personalised Approach
We tailor our services to meet the individual needs of each participant, ensuring a holistic and person-centred approach.
NDIS Expertise
We specialize in navigating the NDIS framework to help participants maximize their supports and achieve their goals.
Flexible Delivery
Services are available through in-person sessions, telehealth, and community-based support, depending on participant preferences.
Experienced Professionals
Our team comprises Credentialed Mental Health Nurses, Registered Nurses, and Specialist Support Coordinators with extensive experience in psychosocial disability support.
Personalised Approach
We tailor our services to meet the individual needs of each participant, ensuring a holistic and person-centred approach.
NDIS Expertise
We specialize in navigating the NDIS framework to help participants maximize their supports and achieve their goals.
Flexible Delivery
Services are available through in-person sessions, telehealth, and community-based support, depending on participant preferences.
Meet The Shine Bright Family!
Here at Shine Bright Mental Health, we recognise the value of family. We identify this as an important concept, that is reflected throughout the areas of our company. It is evident in our values, mission statement and the way we interact with each other and you.
Chloe Brown
CEO/Founder
Welcome to Shine Bright Mental Health! I’m Chloe, and my mission is to create a space where everyone feels truly at home when seeking support. Shine Bright Mental Health was founded on the belief that clinical mental health care doesn’t have to feel clinical—it should feel warm, safe, and supportive.
With over 10 years of experience as a Credentialed Mental Health Nurse, I’ve worked across all age groups, continually updating my skills through postgraduate studies to ensure I provide the highest level of care.
At Shine Bright, I’m committed to leading by example—both in progressive, compassionate support for our clients and in building a nurturing, encouraging environment for our team. I believe deeply in providing the right supports and educating clients and their networks on mental health, empowering everyone involved to play a role in promoting well-being. No matter how complex a situation may be, I approach it with the mindset that there’s always a way forward, and I’ll help find it.
As much as I am dedicated to my work, I also cherish my family and the community around us. I’m the proud mum of two beautiful children, and I prioritize a balanced family life. Giving back to our local community is a passion of mine, whether through involvement in sports groups, sponsorships, or simply lending a helping hand. In my spare time, you’ll find me baking, cooking, reading, and enjoying life’s simple joys.
Welcome to our community. I’m so glad you are here.
Much love Chloe xxx
Candice Dryscdale
Senior Clinical Nurse
Candice is a skilled Mental Health Clinical Nurse with extensive experience in both inpatient and community settings in Queensland and Tasmania. Her focus on suicide prevention and postvention, coupled with her work addressing mental health issues in older adults, highlights her commitment to critical areas of mental health care. She holds a Bachelor of Nursing and a Bachelor of Human Services, reflecting her comprehensive understanding of both clinical and social support aspects. Before transitioning to nursing, Candice worked in community services, focusing on the youth, disability and housing sectors. Her diverse background and dual degrees enhance her ability to delivery compassionate and effective mental health care.
Kaylene Fitzgerald
Administration Officer
My name is Kaylene Fitzgerald, and I’ve joined Chloe and the team at Shine Bright Mental Health as an Administration Officer in the Maryborough office. I bring 45 years’ experience across administration and customer service, starting work while I was still at school with Coles, alongside TAFE studies in typing and secretarial skills, before completing further accounting training. I went on to build a 15-year career in Sydney’s stockbroking industry, working my way up from office junior through various departments and into management as an Office Manager. I later owned and operated a café in Robertson, NSW, then spent 15 years in tourism administration roles in Kiama and Gerringong, followed by customer service and accounts work at Southern Rise Bakery, before returning to Easts Beach Holiday Park for the past four years. I’ve now made the move north to the beautiful Fraser Coast to support my daughter Chloe and my grandchildren Blake and Ellie, and in my spare time I love being with family and friends, travelling when I can, and I’m very much a true Sagittarian: optimistic, honest, fun-loving, and always up for the next adventure.
Sharina Rankin
Assistant Business Manager
Tayla Cummings
Mental Health Support Worker and Support Coordinator
Hi, I’m Tayla – a proud local who has called this area home for over 20 years. I hold a Certificate III in Individual Support and a Diploma of Nursing, with almost three years of experience in community support work. I’m passionate about improving the lives of others and being part of meaningful, lasting change. As a mum to two amazing neurodivergent children, I bring both professional and lived experience—particularly in navigating mental health, inclusive support, and trauma recovery. I believe in meeting people where they are and walking alongside them on their journey. Creativity, music, and personal growth are important parts of my life. I’ve learned that you can’t pour from an empty cup, so I try to prioritise self-care through mental health walks, time in the gym, and getting out in nature with my kids. I believe sunlight, fresh air, exercise, good food, and meaningful connection are key to improving quality of life. I’ve recently taken the next step in my journey by enrolling in a Bachelor of Health Sciences, and I’m excited to be part of the Shine Bright team—looking forward to the positive impact we can make together.
Ellie Macleaod
Support Coordinator
Hi, my name is Ellie. I have joined the Shine Bright family as a support worker and will now use my experience and background to assist our clients with support coordination. I am also a Registered Nurse and a mother to two beautiful children. As a Registered Nurse with extensive experience in an emergency setting, I bring a wealth of knowledge, skills and expertise to the role. I am passionate about empowering individuals on their mental health journeys and advocating for clients, focusing on fostering independence and creating a safe and supportive environment. Outside of work I love to travel, experience and learn about new cultures. I also enjoy cooking and recreating recipes I have learned on my travels. I am a lover of all things fragrant from perfumes and candles to essential oils, and using these to create a calm and inviting environment.
Samantha Dyer
Mental Health Support Worker
Sammy Dyer is a dedicated Domestic Violence and Mental Health Support Worker who brings both professional commitment and personal understanding to her work. With lived experience in overcoming domestic violence, Sammy is deeply passionate about empowering others to rebuild their confidence, independence, and sense of safety. Her compassionate approach and genuine care for people shine through in every interaction — whether she’s offering a listening ear, guiding someone through crisis support, or advocating for positive change in her community. Outside of work, Sammy finds joy with her Partner & Family, her beloved Fur babies, and spending time outdoors fishing or swimming. She’s also a music lover, beach enthusiast, and a proud Collingwood supporter — Go the Pies!
Shaun Herbert
Mental Health Support Worker
Shaun Herbert is a Peer Support Worker who draws from his personal mental health journey after a traumatic brain injury. He holds a Diploma in Peer Mental Health and focuses on providing support that is down-to-earth and respectful. Shaun helps people through their challenges by joining them in community tasks, with an emphasis on small steps and genuine connections. For appointments with Shaun, book through the provided link.
Read more about Shaun’s role and experiences in his bio.
Book an appointment with Shaun: Book Now
Maddison Michael
Mental Health Support Worker
I am a dedicated Support Worker passionate about making a positive difference in people’s lives. I developed a strong love for mental health and supporting others with compassion and understanding throughout the years. Outside of work, I enjoy reading, nature, crafts, and sports.
Tia Killen
Practice Development, Training & Youth Officer
Hi, my name is Tia. I’m a Professional Development, Training, and Youth Engagement officer with Shine Bright Mental Health. I have a deep passion for supporting men and young people through life’s challenges, fostering personal growth, and helping reduce gaps in the community. I believe in creating spaces where people feel truly seen, heard, and safe to learn, explore, and develop their strengths.
I work from a trauma-informed, client-focused, and goal-oriented approach, helping individuals build skills, confidence, and resilience while breaking cycles of trauma or overcoming barriers. For me, it’s not just about programs or plans—it’s about walking alongside people, celebrating their progress, and supporting them as they grow to create meaningful change.
I’m committed to continually expanding my knowledge and skills in the mental health field so I can provide care that is informed, compassionate, and genuinely impactful.
Bert Ambrose
Mental Health Support Worker & Youth Hub Worker
Hi, my name is Bert. Due to my lived experiences of being in the foster care system. I understand the value of supportive caring engagements. This is a huge reason for training and working as a personal carer. I have a wife and two boys. I enjoy being active and spending time in nature, especially the beach. I have a certificate III in individual support and enjoy working with others to achieve their goals and live their best lives.
Chloe Brown – CEO/Director
Credentialled Mental Health Nurse
Welcome to Shine Bright Mental Health! I’m Chloe, and my mission is to create a space where everyone feels truly at home when seeking support. Shine Bright Mental Health was founded on the belief that clinical mental health care doesn’t have to feel clinical—it should feel warm, safe, and supportive.
With over 10 years of experience as a Credentialed Mental Health Nurse, I’ve worked across all age groups, continually updating my skills through postgraduate studies to ensure I provide the highest level of care.
At Shine Bright, I’m committed to leading by example—both in progressive, compassionate support for our clients and in building a nurturing, encouraging environment for our team. I believe deeply in providing the right supports and educating clients and their networks on mental health, empowering everyone involved to play a role in promoting well-being. No matter how complex a situation may be, I approach it with the mindset that there’s always a way forward, and I’ll help find it.
As much as I am dedicated to my work, I also cherish my family and the community around us. I’m the proud mum of two beautiful children, and I prioritize a balanced family life. Giving back to our local community is a passion of mine, whether through involvement in sports groups, sponsorships, or simply lending a helping hand. In my spare time, you’ll find me baking, cooking, reading, and enjoying life’s simple joys.
Welcome to our community. I’m so glad you are here.
Much love Chloe xxx
Candice – Senior Clinical Nurse
Candice is a skilled Mental Health Clinical Nurse with extensive experience in both inpatient and community settings in Queensland and Tasmania. Her focus on suicide prevention and postvention, coupled with her work addressing mental health issues in older adults, highlights her commitment to critical areas of mental health care. She holds a Bachelor of Nursing and a Bachelor of Human Services, reflecting her comprehensive understanding of both clinical and social support aspects. Before transitioning to nursing, Candice worked in community services, focusing on the youth, disability and housing sectors. Her diverse background and dual degrees enhance her ability to delivery compassionate and effective mental health care.
Bert – Mental Health Support Worker & Youth Hub Worker
Hi, my name is Bert. Due to my lived experiences of being in the foster care system. I understand the value of supportive caring engagements. This is a huge reason for training and working as a personal carer. I have a wife and two boys. I enjoy being active and spending time in nature, especially the beach. I have a certificate III in individual support and enjoy working with others to achieve their goals and live their best lives.
Ruby – Support Therapy Dog
If you hear a friendly woof or bark, it is probably just me… Ruby! I have turned a whole one year old now, so I am old enough to start some pretty important schooling. I have grown up around children and the family life, but I am ready to support the clients here at Shine Bright Mental Health now too. Therefore, I am undergoing some specialised therapy dog training. My teacher will guide me to be the very best friend, I can possibly be for you. come and visit me at our Lennox St Office or let me know if you would like me to come along on your support shifts.
Tayla– Mental Health Support Worker and Support Coordinator
Hi, I’m Tayla – a proud local who has called this area home for over 20 years. I hold a Certificate III in Individual Support and a Diploma of Nursing, with almost three years of experience in community support work. I’m passionate about improving the lives of others and being part of meaningful, lasting change. As a mum to two amazing neurodivergent children, I bring both professional and lived experience—particularly in navigating mental health, inclusive support, and trauma recovery. I believe in meeting people where they are and walking alongside them on their journey. Creativity, music, and personal growth are important parts of my life. I’ve learned that you can’t pour from an empty cup, so I try to prioritise self-care through mental health walks, time in the gym, and getting out in nature with my kids. I believe sunlight, fresh air, exercise, good food, and meaningful connection are key to improving quality of life. I’ve recently taken the next step in my journey by enrolling in a Bachelor of Health Sciences, and I’m excited to be part of the Shine Bright team—looking forward to the positive impact we can make together.
Ellie – Support Coordinator
Hi, my name is Ellie. I have joined the Shine Bright family as a support worker and will now use my experience and background to assist our clients with support coordination. I am also a Registered Nurse and a mother to two beautiful children. As a Registered Nurse with extensive experience in an emergency setting, I bring a wealth of knowledge, skills and expertise to the role. I am passionate about empowering individuals on their mental health journeys and advocating for clients, focusing on fostering independence and creating a safe and supportive environment. Outside of work I love to travel, experience and learn about new cultures. I also enjoy cooking and recreating recipes I have learned on my travels. I am a lover of all things fragrant from perfumes and candles to essential oils, and using these to create a calm and inviting environment.
Barney – Support Therapy Dog
At Shine Bright Mental Health, there is a high value for family. And while we are on the topic of family.. You might have already met my daughter, Ruby! Ruby quite often has her energetic zoomies around our office, but just know that I am a little more on the calmer side. If you are looking for me, I am probably sleeping in my bed or have found a quiet spot to just chill out. I am quite excited to meet you all (and to enjoy all the wonderful cuddles coming my way).
Samantha – Mental Health Support Worker
Sammy Dyer is a dedicated Domestic Violence and Mental Health Support Worker who brings both professional commitment and personal understanding to her work. With lived experience in overcoming domestic violence, Sammy is deeply passionate about empowering others to rebuild their confidence, independence, and sense of safety. Her compassionate approach and genuine care for people shine through in every interaction — whether she’s offering a listening ear, guiding someone through crisis support, or advocating for positive change in her community. Outside of work, Sammy finds joy with her Partner & Family, her beloved Fur babies, and spending time outdoors fishing or swimming. She’s also a music lover, beach enthusiast, and a proud Collingwood supporter — Go the Pies!
Tia Killen - Practice Development, Training & Youth Officer
Hi, my name is Tia. I’m a Professional Development, Training, and Youth Engagement officer with Shine Bright Mental Health. I have a deep passion for supporting men and young people through life’s challenges, fostering personal growth, and helping reduce gaps in the community. I believe in creating spaces where people feel truly seen, heard, and safe to learn, explore, and develop their strengths. I work from a trauma-informed, client-focused, and goal-oriented approach, helping individuals build skills, confidence, and resilience while breaking cycles of trauma or overcoming barriers. For me, it’s not just about programs or plans—it’s about walking alongside people, celebrating their progress, and supporting them as they grow to create meaningful change. I’m committed to continually expanding my knowledge and skills in the mental health field so I can provide care that is informed, compassionate, and genuinely impactful.
Candice – Clinical Nurse
Candice is a skilled Mental Health Clinical Nurse with extensive experience in both inpatient and community settings in Queensland and Tasmania. Her focus on suicide prevention and postvention, coupled with her work addressing mental health issues in older adults, highlights her commitment to critical areas of mental health care. She holds a Bachelor of Nursing and a Bachelor of Human Services, reflecting her comprehensive understanding of both clinical and social support aspects. Before transitioning to nursing, Candice worked in community services, focusing on the youth, disability and housing sectors. Her diverse background and dual degrees enhance her ability to delivery compassionate and effective mental health care.
Bert – Mental Health Support Worker & Youth Hub Worker
Hi, my name is Bert. Due to my lived experiences of being in the foster care system. I understand the value of supportive caring engagements. This is a huge reason for training and working as a personal carer. I have a wife and two boys. I enjoy being active and spending time in nature, especially the beach. I have a certificate III in individual support and enjoy working with others to achieve their goals and live their best lives.
Ruby – Support Therapy Dog
If you hear a friendly woof or bark, it is probably just me… Ruby! I have turned a whole one year old now, so I am old enough to start some pretty important schooling. I have grown up around children and the family life, but I am ready to support the clients here at Shine Bright Mental Health now too. Therefore, I am undergoing some specialised therapy dog training. My teacher will guide me to be the very best friend, I can possibly be for you. come and visit me at our Lennox St Office or let me know if you would like me to come along on your support shifts.
Tayla– Mental Health Support Worker and Support Coordinator
Hi, I’m Tayla – a proud local who has called this area home for over 20 years. I hold a Certificate III in Individual Support and a Diploma of Nursing, with almost three years of experience in community support work. I’m passionate about improving the lives of others and being part of meaningful, lasting change. As a mum to two amazing neurodivergent children, I bring both professional and lived experience—particularly in navigating mental health, inclusive support, and trauma recovery. I believe in meeting people where they are and walking alongside them on their journey. Creativity, music, and personal growth are important parts of my life. I’ve learned that you can’t pour from an empty cup, so I try to prioritise self-care through mental health walks, time in the gym, and getting out in nature with my kids. I believe sunlight, fresh air, exercise, good food, and meaningful connection are key to improving quality of life. I’ve recently taken the next step in my journey by enrolling in a Bachelor of Health Sciences, and I’m excited to be part of the Shine Bright team—looking forward to the positive impact we can make together.
Ellie – Support Coordinator
Hi, my name is Ellie. I have joined the Shine Bright family as a support worker and will now use my experience and background to assist our clients with support coordination. I am also a Registered Nurse and a mother to two beautiful children. As a Registered Nurse with extensive experience in an emergency setting, I bring a wealth of knowledge, skills and expertise to the role. I am passionate about empowering individuals on their mental health journeys and advocating for clients, focusing on fostering independence and creating a safe and supportive environment. Outside of work I love to travel, experience and learn about new cultures. I also enjoy cooking and recreating recipes I have learned on my travels. I am a lover of all things fragrant from perfumes and candles to essential oils, and using these to create a calm and inviting environment.
Barney – Support Therapy Dog
At Shine Bright Mental Health, there is a high value for family. And while we are on the topic of family.. You might have already met my daughter, Ruby! Ruby quite often has her energetic zoomies around our office, but just know that I am a little more on the calmer side. If you are looking for me, I am probably sleeping in my bed or have found a quiet spot to just chill out. I am quite excited to meet you all (and to enjoy all the wonderful cuddles coming my way).
Samantha – Mental Health Support Worker
Sammy Dyer is a dedicated Domestic Violence and Mental Health Support Worker who brings both professional commitment and personal understanding to her work. With lived experience in overcoming domestic violence, Sammy is deeply passionate about empowering others to rebuild their confidence, independence, and sense of safety. Her compassionate approach and genuine care for people shine through in every interaction — whether she’s offering a listening ear, guiding someone through crisis support, or advocating for positive change in her community. Outside of work, Sammy finds joy with her Partner & Family, her beloved Fur babies, and spending time outdoors fishing or swimming. She’s also a music lover, beach enthusiast, and a proud Collingwood supporter — Go the Pies!
Tia Killen - Practice Development, Training & Youth Officer
Hi, my name is Tia. I’m a Professional Development, Training, and Youth Engagement officer with Shine Bright Mental Health. I have a deep passion for supporting men and young people through life’s challenges, fostering personal growth, and helping reduce gaps in the community. I believe in creating spaces where people feel truly seen, heard, and safe to learn, explore, and develop their strengths. I work from a trauma-informed, client-focused, and goal-oriented approach, helping individuals build skills, confidence, and resilience while breaking cycles of trauma or overcoming barriers. For me, it’s not just about programs or plans—it’s about walking alongside people, celebrating their progress, and supporting them as they grow to create meaningful change. I’m committed to continually expanding my knowledge and skills in the mental health field so I can provide care that is informed, compassionate, and genuinely impactful.